The acquired company is a provider of subscription-based garden waste permit management systems for local authorities.
PermiServ’s system allows councils to manage subscription-based garden waste services, including administration and resident communications.
Based in Texas, Routeware provides AI-powered waste, recycling and heavy-duty fleet technology solutions.
The acquisition will combine the systems, giving local authorities access to AI-driven tools.
John Bayley, Founder and Managing Director of PermiServ, said: “Our focus has always been on helping councils deliver efficient, well-managed garden waste services without adding complexity to their operations.
“Joining Routeware enables us to enhance our technology capabilities, broaden integration opportunities, and continue serving our customers with the same commitment and reliability – now backed by the scale and innovation of a global platform.”
Founded 25 years ago, Routeware has expanded its presence across Northern America and the UK and now employs over 1,500 people.
The company currently works with over 100 UK local authorities and recently launched Routeware SmartCity, its latest local government waste and recycling technology platform.
Jeremy Collins, CEO of Routeware, added: “PermiServ has established itself as the trusted market leader in garden waste permit management for UK local authorities.
“Their strong council relationships, operational expertise, and resident-focused approach align perfectly with Routeware’s mission to simplify environmental services through connected technology.
“We are pleased to welcome John and the PermiServ team to Routeware and look forward to investing further in solutions that councils and residents rely on every day.”
PermiServ said it will continue to operate with its existing team and customer focus in order to ensure continuity for councils.
All customers will maintain their current relationships and points of contact.
The combined organisation will now focus on enhancing the integration between permitting, routing and resident engagement systems.
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