Commenting on the results, the leader of Knowsley council, councillor Ron Round, said: “Recycling and refuse collection are two of the highest profile services that councils provide, so it is a tremendous testament to the work of Knowsley council that our residents have recognised the quality and value we are able to offer.”
“However, we will continue to investigate ways to improve them, such as through the new food waste recycling service which starts in October,” he added.
Knowsley currently operates a three bin system: one for organic waste; one for residual waste; and, another for dry recyclables (paper, cardboard, food tins, cans, glass bottles and jars). The residual waste is collected on a weekly basis.
South Holland district council, which is led by the new chair of the Local Government Association's environment board Gary Porter (see letsrecycle.com story), scored the second highest rating for its recycling collection service with 86.7% of 2,256 respondents in South Holland district council claiming they were ‘very or fairly satisfied'.
And, in terms of residents' satisfaction with their residual waste collections, Knowsley was followed by East Riding of Yorkshire council (91.5%) and the City of London (91.4%).
Commingled
The average performance in the survey saw 70% of residents describing themselves as ‘very or fairly satisfied' with their recycling service and 78% with their refuse collections.
Out of the five councils to receive the highest approval from residents for their recycling services, three operate a commingled collection (Knowsley, South Holland and City of London), one source-separated (Blaby district council) and one twin-stream (Lichfield district council) – although Lichfield is currently trialling the use of commingled bins.
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