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OPINION: How better data and robust systems can raise industry standards

Lucas Hargreaves, Projects Director at Recycling Lives Services, on how mandatory Digital Waste Tracking can help raise standards across the UK waste sector.


OPINION: Much of the debate around mandatory Digital Waste Tracking has focused on the cost. That is understandable. Businesses are expected to face more than £40 million in transition and software costs as the system is rolled out, at a time when operators are already managing significant regulatory and commercial pressures.

Lucas Hargreaves, Recycling Lives Services
Lucas Hargreaves, Recycling Lives Services

The government expects these costs to be outweighed by nearly £600 million in savings over 15 years, through reduced reporting requirements and action against waste crime. The objective is sound. The challenge is delivering those savings in practice.

The waste industry has spent years calling for stronger enforcement, better information and action against operators that gain a commercial advantage by cutting corners.

Digital Waste Tracking offers an opportunity to support all three.

More than a software project

From 1 October 2026, permitted or licensed waste-receiving sites in England, Wales and Northern Ireland will have to report the waste they receive through the government’s Digital Waste Tracking service. Scotland follows on 1 January 2027. The first phase will apply to around 12,000 waste-receiving sites, before the service extends to carriers, brokers and dealers.

The transition will not be equally straightforward for every operator. Defra’s 2026 impact assessment cites a 2021 survey of 331 waste businesses in which 27% relied entirely on paper records, 20% used spreadsheets and 53% used waste management software. The survey is five years old, but Defra’s decision to retain it in the current evidence base continues to reflect the uneven levels of digital maturity across the market.

This needs to be recognised. A specialist operator using a spreadsheet is not automatically less professional than a large business with enterprise software. Smaller organisations may well face more pressing challenges around cost, integration, training and capacity than larger operators. But every operator, whatever its size or current level of digital maturity, will still need to show that its data is accurate, its processes are controlled and its reporting can be trusted.

We also need to keep in mind that moving information onto a digital platform will not improve standards by itself. Poor descriptions, inaccurate weights, missing records and unclear treatment routes remain poor information whether they are online or not.

Technology provides the infrastructure. Data quality and the controls behind it will determine whether the system genuinely raises standards.

Higher standards should benefit responsible operators

For reputable waste businesses, greater traceability should be welcomed. Operators that invest in good training for staff, compliant processes, audited suppliers and responsible treatment routes deserve to compete in a market where that effort is visible.

Better information should also help regulators identify inconsistencies and suspicious activity more quickly. Realising that benefit will also depend on regulators having the capability and resources to act on what the data reveals. If this makes it harder for rogue operators to undercut compliant businesses, it will strengthen confidence in the sector and create a fairer commercial environment.

There is a reputational benefit to be had too. Waste management is increasingly central to customers’ environmental reporting, procurement decisions and circular economy plans. Those customers need confidence that materials have reached the right destination and that the evidence supporting recycling, recovery or reuse claims can be trusted.

Digital tracking can help provide that confidence when it reflects what actually happened on the ground.

Data has to work in practice

In our work at Recycling Lives Services, digital reporting is built into the operational process from the outset.

On fast-moving clearance contracts, vehicles may carry materials from several customers in the same day. Individual drops need to be linked to the correct client and supported by weights, tickets, signatures, costs and recycling outcomes.

Our work with The Royal Mint provides a different example. Printed circuit boards from end-of-life televisions are graded, itemised, labelled and weighed before dispatch, with each consignment verified on receipt. The digital and physical records work together to provide confidence in the quality and traceability of feedstock entering domestic precious-metal recovery.

These situations are very different, yet the principle is consistent. Reliable digital records depend on accurate classification, disciplined processes and clear accountability throughout the material journey.

Make the data useful

The wider opportunity is to make digital waste information useful beyond the regulatory submission.

Good data can show where the largest material streams are arising, highlight differences in performance between sites, identify unnecessary collections and reveal where better segregation could improve recovery quality or reduce cost. It can support audits, tenders and ESG reporting, while giving customers clearer evidence of what happened to their materials.

The questions are practical: can the right evidence be retrieved quickly, can the data be trusted, and does it help people make better decisions?

In my view, the organisations that gain most from Digital Waste Tracking will use it to improve performance, strengthen customer confidence and support better commercial decisions as well as meeting the new compliance requirements.

October 2026 should be seen as an important, and positive, industry milestone. It will create work and cost, and the implementation challenges should not be dismissed. But it also gives the sector a chance to strengthen professionalism, improve transparency and make responsible performance more visible.

The success of Digital Waste Tracking will ultimately be judged by the quality of the information recorded through it, and by what the industry, its customers and regulators are able to do with it.

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