25 November 2019 by James Langley

Serco named as Richmond waste contractor

Public services firm Serco has been named as the winner of a contract worth up to £60 million to manage waste and recycling services for Richmond upon Thames council.

The contract will run for 10 years (with the option to extend for a further 10 years) from April 2020, when the borough’s current contract with Veolia comes to an end.

With local authorities currently in purdah, the borough was unable to give a detailed statement confirming the award. Richmond upon Thames said: “We can confirm that the contract has been awarded to Serco following a competitive OJEU tendering process.

Richmond Serco

The 10 year contract will see Serco manage waste and recycling services for Richmond upon Thames council

“We are now working with Serco on the mobilisation phase in anticipation of the contract commencing on 1 April 2020.”

Details of the contract have been published online but a formal announcement from the local authority and Serco is not expected until after the election.


Veolia secured an extension for three years in 2017 for Richmond upon Thames’s household waste and recycling collection and associated services, for a contract they have held since 2004.

From 2020, Serco’s contract includes the provision of household recycling and waste collections, bulky household waste and WEEE collections, along with public recycling site collection services and commercial waste and recycling collection services.

Collections will be carried out on a five day Monday to Friday weekly cycle.

As part of the contract, the council said that new waste and recycling collection vehicles will be sought, to ensure that collections are consistent and without delay.

Richmond upon Thames, which has a population of nearly 197,000, is the only London borough on both sides of the Thames and home to attractions such as Kew Gardens, Twickenham stadium and the London Wetland Centre.


The contract marks local authority successes for Serco which secured a contract valued at £120 million for collection work in the Royal borough of Windsor and Maidenhead in June this year.

The firm has also reported a number of contract extensions, including for the London boroughs of Newham and Bexley.


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