9 July 2019 by Lucy Pegg

Allerdale announces suspension of some collection services

Residents of Allerdale in Cumbria have been advised that they may face delays for some waste collections, after changes to services left crews unable to reach homes on the scheduled collection days.

Garden waste, glass, cans and plastic recycling will not be collected for the next two months, Allerdale borough council announced on July 5.

Allerdale made changes to its services in April, including new RCVs

Domestic waste, paper and card collections will continue as normal, as will services for trade waste. The council says it does not expect disruption to waste collections – which are contracted to FCC Environment – to last longer than two months.

A statement on Allerdale borough council’s website – prepared by the local authority and FCC – said: “Since the new changes to our bin collections were introduced on 1 April 2019, there have been some properties that the crews have not been able to make it to on the scheduled date.

“We are therefore suspending garden waste as well as glass, cans and plastic recycling collections to allow crews to concentrate on domestic collections, and paper collections.

The council has said it is now working with FCC to find a long-term solution to the collection issues, in order to return services to a normal schedule.”

Whilst collections are on hold, residents have been encouraged to use local recycling bring sites or household waste recycling centres.

On April 1 Allerdale introduced changes to its waste collection services provided by FCC, including altered collection routes and new lorries with in-cab technology.

Seventeen Dennis Eagle RCVs were purchased by the council which FCC regional director Kristian Dales claimed would “maximise efficiencies allowing residents to recycle more than ever which is ultimately the result we want” (see letsrecycle.com story).

FCC holds an eight-year contract with Allerdale council which runs until March 2027. The contract is worth £22,332,344.00, according to the council’s register.

Though local people have demanded council tax rebates in the wake of the disruption, Allerdale borough council says it will not be issuing refunds to those affected by the delays. It claimed it had a legal duty to keep a balanced budget and that council tax funded a variety of services, not just waste collection.


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